What does forwarding calls mean on skype

Important: Call forwarding and simultaneous ring may not available if your organization has not turned it on. Contact your workplace technical support if you're not sure. If call forwarding is available in your organization, you can forward calls to another number or Skype for Business contact, or ring another number or contact at the same time as your work number. You can forward calls to your current location if you're traveling or working from home, or route calls automatically to a coworker if you're out of the office.

The Call Forwarding option is typically used to forward calls to voice mail or to a number other than your mobile number. When you set call forwarding settings in Skype for Business, all incoming calls are automatically forwarded to the destination you choose. Voice mail to have the call sent to your voice mail where you can retrieve it later. New Number or Contact and type in a new phone number, and then search a contact in the dialog box that is displayed.

At the bottom of the Skype for Business window, click the Call Forwarding button drop-down , and choose Simultaneously Ring. Work to ring both Skype for Business on your computer through VoIP and your work phone when a call comes in.

New Number to ring both your work phone and another phone number when a call comes in. Enter the new number in the Edit Phone Number dialog box when it appears. Make and receive calls using Skype for Business. Transfer a Skype for Business call. Please check Skype Status for details.

Skype Help Calling Call forwarding. Troubleshooting Skype call forwarding Back to search results If you are having problems with call forwarding, check the following. Do you have enough Skype Credit or a suitable subscription? You need to have some Skype Credit or a calling subscription to forward calls to a mobile or landline number.

Check your account balance to make sure you have enough Skype Credit to forward your calls. If you have a subscription, make sure that it covers the number you want to forward your incoming calls to. Have you set up call forwarding correctly? Check our guide to setting up call forwarding. During work hours set in Outlook When calls come in, they are forwarded during the hours that you have set up for work hours.

To set up your calendar schedule including work hours, see Change your work hours and days in Outlook or Change your Calendar work days and the start of your week. Note: If you have customized your unanswered call setting: Once you activate and then deactivate call forwarding, your unanswered call settings will revert to the default voicemail setting. A team-call group is a set of people who can answer your work calls, as long as your administrator enables this feature and your team supports it.

You can add or remove members, and select which members can receive calls on your behalf. In the Call Forwarding Settings menu, click Edit my team-call group members. Make sure to choose an option under Simultaneously ring or Forward my calls to , in the call forwarding section. You can add delegates and choose if you want them to receive calls on your behalf. Skype for Business creates a Delegates group in your Contacts list automatically when you add delegates.

In the Call Forwarding Settings menu, click Edit my delegate members. To enable your delegates to take your calls, check the box next to Receive Calls. Note: You can designate up to 25 delegates, and you can act as a delegate for up to 25 delegators.

Call forwarding and simultaneously ring Set up your voice mail. Skype for Business. Manage calls. Set Call Forwarding options in Skype for Business. Notes: If you make an emergency services call, any call forwarding rules you have set are turned off for minutes so that response personnel can reach you back. Need more help? Expand your skills.